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Smart Messaging Automation Powered by AI

Intelligent communication workflows that scale from one call to hundreds, your team stays in sync.

Superior platform meeting the demands of your business.

Real-time response
Flexible and smart team workflows
Customize your escalation protocols
Advanced Reporting and Analytics
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Friday, 11:42 AM
|
12 Active
System Online

HVAC Failure at Skyline Tower

Created 12 minutes ago

System failure affecting 120+ staff. Temperature rising to unsafe levels. Immediate response required.

CommercialHVACUrgent

Response timer

03:24

TEAM RESPONSES

Accepted

1

Waiting

2

Declined

0

SC

Sarah Chen

Accepted 2m ago

YOU

Your Response Needed

Waiting for response

AJ

Aisha Johnson

Waiting for response

POWERFUL FEATURES

Optimize your messaging and communications

Our platform connects your present and future clients to key people in your organization.

Message Dispatch Center

New Request
Urgent Message
Customer Inquiry
Team Alpha
Team Bravo
Team Charlie
Avg. Response: 3.2 min
Resolution Rate: 97%

Manage Any Request

From first call to final handoff—our AI triages issues, routes them intelligently, and keeps your team in sync.

  • 24/7/365 support
  • Any Request, Any Time
  • Any Device, Any Location
  • Any Team, Any Skill

Team Communication

Primary Contact
First Responder
15 min escalation
Team A
Support
Team B
Field
30 min escalation
Manager
Final Escalation

Optimize Your Team Communication

Customize who gets the message request, how soon they get it, and who to escalate to if needed.

  • Customize your team
  • Choose your contact priorities
  • Set your escalation rules
  • Control information flow

Performance Dashboard

Last 90 Days
94%
On-time Arrival
87%
First-time Resolution
91%
Customer Satisfaction
Standard Jobs: 2,617
Admin Escalations: 405
Auto-updated daily

Advanced Customized Reporting

Gain valuable insights with real-time analytics on response times, team efficiency, and customer satisfaction metrics.

  • Track your team's KPIs
  • Reporting Automation
  • Full Control and visibility

Notification Center

Active
Recent Notification
Auto-sent

Your technician will arrive in 15 minutes. Reply YES to confirm.

PhoneEmailSMS
Available Channels
Phone
SMS
Email
Web
Live Agent
Click Me
Template Options
Service Update

Your technician will arrive in [TIME]. Reply YES to confirm.

99.8% Delivery Rate
Last sent: 3 min ago

Omnichannel Smart Notifications

Keep teams and customers informed with automated notifications that provide the right information at the right time.

  • Phone Call
  • Text Message
  • E-Mail
  • Web
  • Live Agent

How DispatchMe Works

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Step 1/4

Incoming Alert

Emergency HVAC Repair

High Priority
01

Real-Time Alerts

Instant notifications with AI-prioritized customer contacts ensure your team never misses critical issues.

02

Team Coordination

Transparent team responses with intelligent escalation ensures proper coverage for every customer contact.

03

Performance Insights

Understand your team's productivity and the efficiency of your processes with detailed analytics and reporting.

04

Business Insights

Track and monitor to discover patterns that give you a competitive edge in decision making for your business.

Pricing Tailored to Your Business

Understand your potential cost savings and get a customized solution based on your unique business requirements.

Your Unique Solution Deserves Custom Pricing

Our pricing is customized for each client based on several factors:

Interaction Volume

The number of messages or interactions your business needs to handle monthly significantly impacts your pricing.

Support Requirements

Need call center agents to handle inbound calls? This level of service is factored into your custom pricing.

Message Sources

Where your inbound messages come from affects the integration complexity and pricing structure.

Processing Complexity

The level of interaction processing and data handling before delivery influences your solution cost.

For a precise quote tailored to your business needs, contact our sales team

Ready to transform your customer contact operations?

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